Our commitment to protecting your personal data and privacy rights
Last Updated: January 15, 2026
We understand that trust is earned through transparency and security. This Privacy Policy explains how air169 collects, uses, protects, and stores your personal information when you use our online betting platform. We are committed to safeguarding your privacy and complying with applicable Indonesian data protection regulations.
256-bit SSL encryption protects all data transmission
We never sell your personal information to third parties
Clear explanations of what we collect and why
Request access, correction, or deletion of your data anytime
By registering an account with air169 or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any aspect of this Privacy Policy, you must discontinue use of the air169 platform immediately.
air169 collects various types of information to provide, maintain, and improve our services. The personal data we collect falls into the following categories:
When you register an account with air169, you voluntarily provide the following personal information:
When you access and use the air169 platform, we automatically collect certain technical and usage information:
In certain circumstances, air169 may receive information about you from third-party sources:
air169 uses the personal information we collect for the following legitimate business purposes:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 7 years | Legal compliance, dispute resolution |
| Transaction Records | 7 years from transaction date | Financial regulations, tax audits |
| KYC Documents | 7 years after account closure | AML/CFT compliance |
| Betting History | 5 years from bet placement | Regulatory requirements, dispute resolution |
| Marketing Preferences | Until opt-out or account closure | Consent management |
| Support Communications | 3 years from last communication | Service improvement, dispute resolution |
air169 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:
We engage trusted third-party service providers to assist us in operating the air169 platform and delivering our services:
All third-party service providers are contractually obligated to protect your personal information, use it only for the purposes we specify, and comply with applicable data protection laws.
We may disclose your personal information to government authorities, law enforcement agencies, regulators, or courts when required by law or when we believe in good faith that disclosure is necessary to:
In the event that air169 is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor. We will notify you via email and/or a prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.
We may share your information with other third parties when you have given us explicit consent to do so, such as when you participate in a co-branded promotion or authorize us to share your information with a specific partner.
air169 takes the security of your personal information extremely seriously. We implement a comprehensive range of technical, physical, and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction:
While air169 implements robust security measures, you also play a crucial role in protecting your account. Never share your password with anyone, use a strong unique password, enable two-factor authentication if available, log out after each session on shared devices, and report any suspicious activity immediately to our customer support team.
Under Indonesian data protection principles and international privacy standards, you have the following rights regarding your personal information held by air169:
You have the right to request a copy of all personal information we hold about you. To exercise this right, contact our customer support team with a written request. We will provide you with a copy of your data in a commonly used electronic format within 30 days of verification of your identity.
If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. You can update most account information (email, phone number, address) directly through your account settings. For changes to identity information (name, date of birth), contact customer support with supporting documentation.
You may request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent. However, we may be legally required to retain certain information for compliance with financial regulations, anti-money laundering laws, or dispute resolution purposes. In such cases, we will restrict processing of your data instead of deleting it.
You have the right to object to certain types of data processing, particularly direct marketing. You can opt out of marketing emails by clicking the "unsubscribe" link in any promotional email, or by updating your communication preferences in your account settings. You may also object to data processing based on legitimate interests by contacting customer support with your reasons.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible. Contact customer support to request a data export.
In certain circumstances, you may request that we temporarily restrict the processing of your personal information, such as when you contest the accuracy of the data or object to processing while we verify your request.
To exercise any of these privacy rights, please contact our customer support team at [email protected] with your request. We may ask you to verify your identity before processing your request to protect your personal information from unauthorized access. We will respond to all valid requests within 30 days. There is no fee for exercising your rights unless your request is manifestly unfounded or excessive.
air169 uses cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze platform usage, and deliver personalized content.
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit the air169 website or use our mobile app. Cookies help us recognize you, remember your preferences, and understand how you interact with our platform.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from accessing certain features or functionality on the air169 platform. To learn how to manage cookies in your browser, visit the help section of your browser's website.
air169 primarily serves users in Indonesia, and your personal information is stored on secure servers located within Indonesia or in other jurisdictions with adequate data protection standards. If you access air169 from outside Indonesia, please be aware that your information may be transferred to, stored, and processed in Indonesia. By using air169, you consent to the transfer of your information to Indonesia and acknowledge that Indonesian data protection laws may differ from those in your country of residence.
In the event that we transfer personal data to countries outside Indonesia, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your information in accordance with applicable data protection laws.
air169 is strictly an adults-only platform. We do not knowingly collect personal information from individuals under the age of 21. Our Terms & Conditions prohibit anyone under 21 from registering an account or using our services. We implement age verification measures during registration, including KYC document checks, to prevent underage access.
If we discover that we have inadvertently collected personal information from someone under 21, we will immediately delete that information, close the account, and forfeit any funds or winnings associated with the account. If you believe that a minor has registered an account with air169, please contact our customer support team immediately at [email protected].
air169 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes to this Privacy Policy, we will notify users via email (to the email address associated with your account) and/or by posting a prominent notice on the air169 website or mobile app.
The "Last Updated" date at the top of this document indicates the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the air169 platform after any changes to this Privacy Policy constitutes acceptance of the updated terms.
If you have any questions, concerns, or complaints about this Privacy Policy, our data handling practices, or your privacy rights, please contact our Data Protection Team:
We take all privacy inquiries seriously and will respond to your request within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Indonesian data protection authority or supervisory body.
At air169, your privacy is not just a legal obligation — it's a core value. We are committed to earning and maintaining your trust through transparent data practices, robust security measures, and respect for your privacy rights. We will never sell your personal information to third parties, and we only use your data to provide you with a safe, secure, and enjoyable betting experience. Thank you for trusting air169 with your information.
Review our Terms & Conditions, FAQ, and Responsible Gaming policies for additional details about how air169 operates and protects our players.
Read Terms & Conditions Visit FAQ